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Easy Scoop Frequently Asked Questions (FAQs)
No contracts required. Easy Scoop is month-to-month, so you can pause or cancel anytime.
When we waive the initial cleanup fee, we simply ask that you stay on the weekly service for at least two months.
Billing is simple and automatic.
We keep a secure card on file and charge on the 1st of each month for your upcoming services. This way you never have to worry about remembering payments.
You’ll always receive a receipt after each charge.
Nope! You don’t need to be home.
As long as we have access to the yard, our team will come by, clean the area, and leave your yard fresh and ready to enjoy.
We operate on optimized service routes rather than exact appointment times.
You’ll receive a notification before we arrive, so you always know when we’re on the way.
If the yard hasn’t been cleaned recently, we start with an initial cleanup to reset the yard.
After that, weekly service keeps everything clean so waste never builds up again.
Right now we’re waiving the initial cleanup fee when you start weekly service and stay for at least two months.
Most new customers can be added to our route within 1–3 days, depending on your area and route availability.
During the spring season spots can fill quickly, so we recommend reserving your spot as soon as possible.
We currently service:
* London
* Komoka
* St. Thomas
Our routes are expanding as Easy Scoop grows.
No problem at all.
Many customers call us when the yard has built up over the winter or after a busy period.
We’ll take care of the initial reset, then maintain the yard weekly so it stays clean.
Yes.
We sanitize equipment between properties to help prevent the spread of bacteria and keep every yard safe.
Weather happens, especially in Ontario.
If conditions make it difficult to service your yard properly, we simply move your service to the next available window and notify you.
Most customers choose weekly service because it keeps the yard consistently clean and prevents waste from building up.
Weekly service is also the most cost-effective option over time.
Yes! Through our Scoop It Forward campaign, Easy Scoop donates $15 to the London Humane Society for every new weekly customer.
It’s our way of helping shelter dogs in our community while keeping local yards clean.
Common Dog Waste Removal Service Questions
Most customers choose weekly service to keep their yard consistently clean and safe for their dogs and family.
We also offer biweekly service and one-time cleanups, depending on your needs.
Pricing depends on the number of dogs and service frequency.
Easy Scoop plans typically start at $24.99 per visit, and you can get a personalized quote for your yard in under 60 seconds.
Yes! Easy Scoop is fully insured, and our technicians follow strict sanitation procedures to keep both your property and our equipment clean and safe.
Yes! We can haul the waste away for any service for a small additional fee based on the number of dogs.
If you prefer, we can also securely bag the waste and place it in your designated trash bin at no extra cost.
